{"id":6862,"date":"2025-06-03T10:48:55","date_gmt":"2025-06-03T10:48:55","guid":{"rendered":"https:\/\/demo.casethemes.net\/organio\/?page_id=6862"},"modified":"2025-06-04T04:14:46","modified_gmt":"2025-06-04T04:14:46","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/2025.makemydreams.co.in\/biosortia\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6862\" class=\"elementor elementor-6862\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3fbcc3 e-flex e-con-boxed e-con e-parent\" data-id=\"7a3fbcc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb737a7 elementor-widget elementor-widget-text-editor\" data-id=\"eb737a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for shopping with <strong>Biosortia Healthcare Pvt. Ltd.<\/strong>. We value your satisfaction and strive to deliver high-quality healthcare products. Please read our return and refund policy carefully before making a purchase.<\/p>\n<h4>1. Eligibility for Returns<\/h4>\n<p>Returns are only accepted under the following conditions:<\/p>\n<ul>\n<li>You received a damaged, expired, or incorrect product<\/li>\n<li>The product is unused, unopened, and in its original packaging<\/li>\n<li>The return request is made within <strong>7 days<\/strong> of product delivery<\/li>\n<\/ul>\n<h4>2. Non-Returnable Items<\/h4>\n<p>For safety and hygiene reasons, we do not accept returns on:<\/p>\n<ul>\n<li>Opened or used medicines and supplements<\/li>\n<li>Products without original packaging, invoice, or seal<\/li>\n<li>Items purchased during clearance or promotional sales<\/li>\n<\/ul>\n<h4>3. How to Request a Return<\/h4>\n<p>To initiate a return, please contact our support team at <strong>[your-email@example.com]<\/strong> with the following:<\/p>\n<ul>\n<li>Order ID and contact details<\/li>\n<li>Clear photo of the product (for damaged\/incorrect items)<\/li>\n<li>Reason for return<\/li>\n<\/ul>\n<p>Once your return request is approved, we will arrange pickup or guide you through the return process.<\/p>\n<h4>4. Refund Process<\/h4>\n<p>After we receive and inspect the returned item, refunds will be processed within <strong>7-10 business days<\/strong> to the original payment method. You will be notified via email upon successful refund initiation.<\/p>\n<h4>5. Late or Missing Refunds<\/h4>\n<p>If you haven\u2019t received a refund yet:<\/p>\n<ul>\n<li>Check your bank account or credit card statement again<\/li>\n<li>Contact your bank or payment provider\u2014it may take some time before your refund is officially posted<\/li>\n<\/ul>\n<p>If you\u2019ve done all of this and still have not received your refund, please contact us at <strong>info@biosortiahealth.com<\/strong>.<\/p>\n<h4>6. Exchange Policy<\/h4>\n<p>We only replace items if they are defective, damaged, or incorrect. To request an exchange, follow the same return process above.<\/p>\n<h4>7. Contact Us<\/h4>\n<p>If you have any questions about our return and refund policy, please contact:<\/p>\n<p><strong>Biosortia Healthcare Pvt. Ltd.<\/strong><br \/>Email: info@biosortiahealth.com<br \/>Phone: +91 8708343284<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping with Biosortia Healthcare Pvt. Ltd.. We value your satisfaction and strive to deliver high-quality healthcare products. Please read our return and refund policy carefully before making a purchase. 1. Eligibility for Returns Returns are only accepted under the following conditions: You received a damaged, expired, or incorrect product The product is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6862","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/pages\/6862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/comments?post=6862"}],"version-history":[{"count":11,"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/pages\/6862\/revisions"}],"predecessor-version":[{"id":8436,"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/pages\/6862\/revisions\/8436"}],"wp:attachment":[{"href":"https:\/\/2025.makemydreams.co.in\/biosortia\/wp-json\/wp\/v2\/media?parent=6862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}