{"id":3,"date":"2026-08-05T16:52:05","date_gmt":"2026-08-05T11:22:05","guid":{"rendered":"https:\/\/2025.makemydreams.co.in\/savexanew\/?page_id=3"},"modified":"2026-09-07T17:44:13","modified_gmt":"2026-09-07T12:14:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/2025.makemydreams.co.in\/savexanew\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<span id=\"wp--skip-link--target\" class=\"svx-skip-target\" tabindex=\"-1\"><\/span>\n\n\n<div class=\"svx-wrap\"><article class=\"svx-policy\"><p class=\"svx-eyebrow\">Your privacy<\/p><h1>Privacy Policy<\/h1><p class=\"svx-lead\">How Savexa Healthcare collects, uses and protects personal information.<\/p><p class=\"svx-policy__updated\">Last updated: 28 July 2026<\/p>\n<h2>1. Information we collect<\/h2><p>We may collect account and contact information, billing and delivery details, order and enquiry history, communications, device\/browser information, website usage data, and payment-status information received from authorised payment providers. We do not intentionally store complete card credentials.<\/p>\n<h2>2. Sensitive and prescription information<\/h2><p>Where a product requires verification, you may provide prescription or related healthcare information. Such information is used only for order verification, regulatory compliance, fulfilment and related customer support, and is handled with additional care.<\/p>\n<h2>3. How we use information<\/h2><ul><li>To create and secure customer accounts.<\/li><li>To process payments, orders, delivery, returns and refunds.<\/li><li>To respond to enquiries and provide customer support.<\/li><li>To prevent fraud, abuse, malware and unauthorised activity.<\/li><li>To maintain records and meet legal or regulatory obligations.<\/li><li>To send service communications and, where permitted, relevant marketing updates.<\/li><li>To analyse and improve website performance and customer experience.<\/li><\/ul>\n<h2>4. Sharing of information<\/h2><p>Information may be shared with payment processors, logistics and delivery partners, technology\/hosting providers, professional advisers, verification partners and public authorities where necessary for the purposes above or required by law. Providers are expected to use information only for authorised services and apply appropriate safeguards.<\/p>\n<h2>5. Cookies and analytics<\/h2><p>Cookies and similar technologies may be used for login sessions, cart functionality, preferences, security, performance and analytics. Browser settings can restrict cookies, but essential website functions may then be unavailable.<\/p>\n<h2>6. Data retention<\/h2><p>Information is retained only for as long as reasonably necessary for the purpose collected, order and tax records, dispute resolution, security, contractual requirements and applicable legal obligations. Information is then deleted, anonymised or securely archived as appropriate.<\/p>\n<h2>7. Security<\/h2><p>We use reasonable administrative, technical and organisational safeguards, including access controls, secure connections, malware protection and service monitoring. No internet service can guarantee absolute security, so customers should also protect passwords and devices.<\/p>\n<h2>8. Your choices and rights<\/h2><p>Subject to applicable law, you may request access, correction, updating or deletion of eligible personal information; withdraw eligible consent; opt out of marketing; or raise a privacy concern. Some information must be retained for orders, compliance, fraud prevention or legal obligations.<\/p>\n<h2>9. External links and children<\/h2><p>External websites operate under their own privacy practices. This website is not intended for unsupervised use by children; orders should be placed by adults with legal capacity.<\/p>\n<h2>10. Updates and contact<\/h2><p>We may update this policy to reflect operational, technology or legal changes. The updated version and date will be posted here. For privacy questions or requests, use the website\u2019s <a href=\"https:\/\/2025.makemydreams.co.in\/savexanew\/contact-us\/\">Contact section<\/a>.<\/p><\/article><\/div>\n\n<section class=\"svx-policy-contact\"><h2>Contact and website operator<\/h2><p>Website operator: Savexa Healthcare.<\/p><p>For privacy questions, email <a href=\"mailto:info@savexapharma.com\">info@savexapharma.com<\/a> or write to the registered office at Chupur Road, Haibowal, Ludhiana \u2013 141001, Punjab, India.<\/p><\/section>","protected":false},"excerpt":{"rendered":"<p>How Savexa Healthcare collects, uses and protects personal information.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":881,"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/pages\/3\/revisions\/881"}],"wp:attachment":[{"href":"https:\/\/2025.makemydreams.co.in\/savexanew\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}